Tinova & Co.
Shipping Policy
Last updated: September 14, 2026
We want your order to arrive as smoothly as possible. Below is what to expect after placing an order with Tinova & Co.
Orders are typically delivered within 3–7 business days after shipment.
Delivery times are estimates and may vary depending on destination, carrier delays, weather, holidays, or other circumstances outside our reasonable control.
Tracking Your Order
Once your order ships, you’ll receive tracking information using the contact information provided at checkout.
Tracking updates may occasionally take time to appear after the carrier receives the package.
Shipping Addresses
Please make sure your shipping address is complete and accurate before placing your order.
Tinova & Co. is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
If you notice an address issue after placing your order, contact us as soon as possible at info@tinovaskin.com. We cannot guarantee that an address can be changed after an order begins processing or has shipped.
Delivery Delays
Occasional delays may occur due to carrier operations, weather, holidays, high shipping volumes, or other circumstances outside our control.
A delayed tracking update does not necessarily mean that a package is lost.
If your order appears significantly delayed, contact us at info@tinovaskin.com and we’ll do our best to help.
Lost or Missing Packages
If tracking shows an unusual delay or your package appears to be missing, please contact us at info@tinovaskin.com with your order information.
We’ll review the situation and help determine the next appropriate step based on the available tracking information.
Typical delivery: 3–7 business days after shipment.
Tracking information will be sent once your order ships.